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INFLUENCING TO GET RESULTS

     This program is designed to lead change from within using ‘influencing’ techniques and conversation steps, which will provide the guideline for participants to make the communication that others agree to do/follow. In order to transform their agreement into action, participants will learn about how the brain works and be able to design the process or environment to get their action effectively.

COURSE OBJECTIVES

  • Understand how the brain works which is the beginning of resistance to change. When we understand the nature of the human brain, we will know how to prepare the environment and manage the important things that are necessary to change behavior to produce the results we want.
  • Learn 9 different influence styles and know how to adjust your communication style to effectively persuade people
  • Learn the 3 steps to organizing a conversation (Conversation Framework) which can be used to persuade listeners to agree with us and are willing to cooperate without argument

COURSE HIGHLIGHT

  • Practice and role play to understand the differences between normal communication and persuasive communication. (Influencing)
  • Design management process that produces the results and behaviors we want in real individual situations (by receiving recommendations from lecturers)
  • Upon the completion of this course, participants will have a practical guideline and be able to systematically plan an Action Plan for their own situation.

COURSE OUTLINE

Session 1

Understand the importance of influencing others in today’s world
Increase your understanding of the principles of influencing others’ behavior with the PMM persuasion process.
P (Prime) M (Match) M (Move)

Session 2   

Prime – Preparing for results by understanding the workings of the ‘ancient brain’ which includes 4 important topics: F.L.E.N (Follow The Herd, Labelling, Energy Saving, และ Now)

Session 3

Match: Understanding the 9 different styles or styles of influencing others (Influencing Styles) can be used as a tool for influencing people in a variety of situations and the different styles of the people we want to influence.

Session 4

Move: Creating a conversation to persuade others to agree (Gaining Yes) by understanding the workings of the ‘New Brain’ with Pain-Gain-Commit.

Group Presentation: Presenting how to apply all of the lessons learned to each case.

Role Play: Practice speaking in persuasive conversations.

Personal Mastery AJ.LYNDA TIKKAVEE

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